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Intryc

17 days ago

Customer Success Manager

Remote · US / Remote (US) United States

$80,000–$120,000 / year supportfull-times24

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AI TL;DR

Join Intryc as a Customer Success Manager to support and enhance customer relationships in an AI-driven environment. You'll play a key role in helping clients maximize the value of our product while driving customer success strategies.

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  1. What would you ship in the first month as Customer Success Manager at Intryc?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

Join Intryc as a Customer Success Manager to support and enhance customer relationships in an AI-driven environment. You'll play a key role in helping clients maximize the value of our product while driving customer success strategies.

Details

  • Remote, based in the US
  • $80,000–$120,000 USD per year
  • 2+ years in a customer-facing role
  • Experience with B2B SaaS products

The work

  • Serve as the main point of contact for a portfolio of customers
  • Learn the product to help customers maximize its value
  • Understand customer goals and challenges to drive their success
  • Collaborate with product and engineering teams to share feedback