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Luthor

1 day ago

Customer Success Manager

Onsite San Francisco, CA, US United States

$140,000–$200,000 / year supportfull-timef24

ycombinator

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Job description

You will manage customer success for major financial institutions in San Francisco. This role involves building relationships and ensuring successful product adoption.

Details

  • San Francisco, CA, US, work from office
  • 140000–200000 USD / year
  • Full-time position

The work

  • Build relationships across compliance, legal, marketing, and leadership teams
  • Understand customer workflows and identify adoption blockers
  • Own customer outcomes from onboarding to renewal
  • Help define the customer success playbook