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ClickUp

7 days ago

Senior Technical Account Manager - Customer Success (AMER)

Remote · United States United States

full time

speedrun

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AI TL;DR

You will manage customer relationships and ensure successful onboarding and adoption of ClickUp's platform. This role involves collaborating with various teams to drive customer success and optimize workflows.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Senior Technical Account Manager - Customer Success (AMER) at ClickUp?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage customer relationships and ensure successful onboarding and adoption of ClickUp's platform. This role involves collaborating with various teams to drive customer success and optimize workflows.

Details

  • Remote, United States
  • Full-time position
  • Skills required: Go

The work

  • Guide new teams through implementation, onboarding, and training
  • Monitor user adoption and account health to promote long-term success
  • Collaborate with customers to optimize business processes and solutions
  • Drive adoption of ClickUp AI and build custom workflow agents