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ElevenLabs

22 days ago

Account Manager - DACH

Onsite · Germany

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AI TL;DR

You will manage customer relationships and drive revenue growth for ElevenLabs in the DACH region. This role involves onboarding, advising on deployment, and ensuring customer success with AI products.

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Job description

You will manage customer relationships and drive revenue growth for ElevenLabs in the DACH region. This role involves onboarding, advising on deployment, and ensuring customer success with AI products.

Details

  • Location: Germany, Austria, or Switzerland, remote-first
  • 5+ years of experience in Customer Success or Account Management
  • Fluent in German and English

The work

  • Run onboarding and growth across ElevenLabs' platform and tools
  • Advise customers on production deployment and monitor performance data
  • Own commercial outcomes for a defined book of business
  • Identify and manage expansion opportunities, renewals, and upsells