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cloudinary

5 days ago

Technical Customer Success Manager

Onsite · United States United States

customer successfull-time

lever

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AI TL;DR

You will support customers in utilizing Cloudinary's image and video platform. This role involves being the primary contact for customer inquiries and feedback.

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Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Technical Customer Success Manager at cloudinary?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will support customers in utilizing Cloudinary's image and video platform. This role involves being the primary contact for customer inquiries and feedback.

Details

  • United States, on-site
  • Full-time position

The work

  • Serve as the main point of contact for customers
  • Discuss product capabilities with clients
  • Communicate customer feedback internally