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Muxon

14 days ago

Customer Success Manager (m/w/d) für Enterprise-Kunden

Onsite · Munich

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arbeitnow

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AI TL;DR

You will manage the entire customer journey for enterprise clients in Munich. This role involves building the customer success function from the ground up.

AI match

Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Customer Success Manager (m/w/d) für Enterprise-Kunden at Muxon?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage the entire customer journey for enterprise clients in Munich. This role involves building the customer success function from the ground up.

Details

  • Munich, work from office
  • €60,000–€70,000 gross per year plus equity
  • 1-3 years of relevant experience

The work

  • Serve as the main point of contact and advisor for enterprise clients
  • Oversee onboarding, implementation, adoption, and customer satisfaction
  • Help clients achieve measurable efficiency gains and maximize product benefits
  • Gather customer feedback and collaborate closely with Product, Sales, and Engineering