Save application

pakajo GmbH

3 days ago

Customer Success & Operations Manager – E-Commerce & Versand (m/w/d)

Onsite · Hamburg Hamburg

customer service

arbeitnow

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: arbeitnow

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

You will manage customer success and operations for an e-commerce shipping platform in Hamburg. Your role involves onboarding clients and coordinating projects to enhance their shipping experience.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Success & Operations Manager – E-Commerce & Versand (m/w/d) at pakajo GmbH?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

  • No similar roles on the board yet.

Job description

You will manage customer success and operations for an e-commerce shipping platform in Hamburg. Your role involves onboarding clients and coordinating projects to enhance their shipping experience.

Details

  • Hamburg, work from office
  • Experience in customer service or project management preferred
  • Fluent in German and English

The work

  • Support existing business clients with their shipping needs
  • Coordinate onboarding of new clients and ensure successful shipping
  • Manage customer projects, focusing on the DACH region
  • Translate customer requirements into tasks for the IT team