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PropelAuth

17 days ago

Support Engineer

Remote · US / Remote (US) United States

$120,000–$160,000 / year supportfull-timew22

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AI TL;DR

You will assist customers in integrating PropelAuth's authentication solutions while addressing their unique needs. The role involves a mix of support, documentation, and feature development.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Support Engineer at PropelAuth?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will assist customers in integrating PropelAuth's authentication solutions while addressing their unique needs. The role involves a mix of support, documentation, and feature development.

Details

  • Remote (US)
  • $120,000–$160,000 USD / year
  • 3+ years engineering experience

The work

  • Monitor support channels and respond to customer requests
  • Fix minor bugs or build minor features
  • Maintain API documentation
  • Write tutorials and technical content for customers