Support Engineer, AI & Operations

Remote Remote · US / Remote (US) United States

$60,000–$80,000 / year sql supportfull-times22

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Job description

You will support and improve existing systems while working closely with care and operations teams. Your role involves troubleshooting issues and providing clear explanations to ensure smooth technical operations.

Details

Remote work within the United States
$60,000–$80,000 annual salary
Experience in technical support or similar hands-on work required
Skills in SQL and familiarity with AI tools

The work

Investigate and resolve support requests with care managers
Provide clear answers and updates to users
Make small, reliable fixes using AI coding tools
Run and improve recurring technical operations