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alphafmc

Sep 02

UK - BusOps - Junior IT Support Engineer

Remote · United Kingdom United Kingdom

azure enterprise technology

greenhouse

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AI TL;DR

You will provide IT support to ensure smooth operations for our global workforce. This role involves troubleshooting and managing IT requests in a collaborative environment.

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Job description

You will provide IT support to ensure smooth operations for our global workforce. This role involves troubleshooting and managing IT requests in a collaborative environment.

Details

  • United Kingdom, work from office
  • 2+ years of experience
  • Skills required: Azure, Microsoft Windows, Microsoft Office 365

The work

  • Provide 1st Line IT Support for deskside and remote employees
  • Diagnose and resolve hardware, software, and network issues
  • Manage and track support requests using a trouble ticketing system
  • Assist with onboarding and offboarding processes for employees