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twelve-labs

7 days ago

Staff Solutions Architect

Remote · United Kingdom United Kingdom

pythonjavascriptawsgcpazure go-to-market (gtm)fulltime

ashby

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AI TL;DR

You will help customers maximize the potential of video AI by providing technical guidance and support. This role involves collaborating with various teams to ensure successful integrations and customer satisfaction.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Staff Solutions Architect at twelve-labs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will help customers maximize the potential of video AI by providing technical guidance and support. This role involves collaborating with various teams to ensure successful integrations and customer satisfaction.

Details

  • Remote, based in the United Kingdom
  • 5+ years of experience in a technical, customer-facing role
  • Skills: Python, JavaScript, AWS, GCP, Azure

The work

  • Provide technical expertise and support for video AI applications
  • Own technical relationships with strategic customers
  • Guide customers on best practices for using TwelveLabs APIs
  • Create and maintain documentation and implementation guides