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taketwo

6 days ago

Senior Lead, ServiceNow ITOM

Onsite · London, England, United Kingdom London, England, United Kingdom

javascriptawsgcpazure infrastructure

greenhouse

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AI TL;DR

You will lead the implementation of ServiceNow IT Operations strategies in London. Your role involves building a foundational system and collaborating with various stakeholders to ensure data integrity.

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  1. What would you ship in the first month as Senior Lead, ServiceNow ITOM at taketwo?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will lead the implementation of ServiceNow IT Operations strategies in London. Your role involves building a foundational system and collaborating with various stakeholders to ensure data integrity.

Details

  • London, work from office
  • Skills: JavaScript, AWS, GCP, Azure
  • Experience: Deep technical proficiency in ServiceNow

The work

  • Lead the implementation of CMDB and CSDM strategies
  • Manage the lifecycle of ServiceNow Discovery and Service Mapping
  • Build and maintain integrations via IntegrationHub and APIs
  • Oversee CMDB health maintenance and data normalization