Save application

Socket.dev

7 days ago

Customer Success Manager (Europe)

Remote · United Kingdom United Kingdom

figmaswift full time

speedrun

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: speedrun

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

Join Socket as a Customer Success Manager to enhance relationships with security teams and drive customer growth. You'll play a vital role in ensuring customer satisfaction and success across various markets.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Success Manager (Europe) at Socket.dev?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

Job description

Join Socket as a Customer Success Manager to enhance relationships with security teams and drive customer growth. You'll play a vital role in ensuring customer satisfaction and success across various markets.

Details

  • Remote, based in the United Kingdom
  • 5+ years of experience in a renewals Customer Success role for B2B SaaS solutions
  • Experience in the cybersecurity industry
  • Strong written and verbal communication skills

The work

  • Meet and exceed revenue targets with SMB customers’ Security teams
  • Manage existing customer relationships for renewals and upsells
  • Create an unparalleled customer experience throughout the customer life cycle
  • Run Quarterly Health Checks and ensure overall health of existing customers