Save application

Lyft

2 days ago

Analytics Lead, SCC

Onsite · Toronto, Canada Toronto, Canada

pythonsql scc analytics

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: greenhouse Verified source

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

You will analyze data to enhance customer support experiences at Lyft in Toronto. Collaborate with various teams to drive business decisions and improve service quality.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Analytics Lead, SCC at Lyft?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

Job description

You will analyze data to enhance customer support experiences at Lyft in Toronto. Collaborate with various teams to drive business decisions and improve service quality.

Details

  • Toronto, in-office at least 3 days a week
  • CAD $96,000 - CAD $120,000 salary
  • 2+ years of experience in a data science or analytical role
  • Skills: SQL, Python

The work

  • Partner with cross-functional teams to achieve business goals
  • Develop frameworks for decision-making and prioritization
  • Define metrics and build dashboards to track support platform success
  • Design A/B tests to evaluate new product features