Analyst, Global Support Workforce Planning

Onsite Toronto, Canada

pythonsql core support ops

greenhouse

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Job description

You will manage forecasting and scheduling models for Lyft's global support workforce in Toronto. This role involves translating data into actionable insights and collaborating with BPO partners.

Details

Toronto, in-office at least 3 days a week
CAD $79,600 - CAD $99,500 salary range
2+ years in planning or related analytical role
Skills: Python, SQL

The work

Develop and maintain staffing models and frameworks
Translate complex data into actionable insights
Execute day-to-day planning and reporting
Leverage AI tools for dashboards and analyses