Lyft
2 days ago
Analyst, Global Support Workforce Planning
Onsite · Toronto, Canada Toronto, Canada
pythonsql
core support ops
greenhouse
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AI TL;DR
You will manage forecasting and scheduling models for Lyft's global support workforce in Toronto. This role involves translating data into actionable insights and collaborating with BPO partners.
AI match
Clear role · 80/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Analyst, Global Support Workforce Planning at Lyft?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will manage forecasting and scheduling models for Lyft's global support workforce in Toronto. This role involves translating data into actionable insights and collaborating with BPO partners.
Details
- Toronto, in-office at least 3 days a week
- CAD $79,600 - CAD $99,500 salary range
- 2+ years in planning or related analytical role
- Skills: Python, SQL
The work
- Develop and maintain staffing models and frameworks
- Translate complex data into actionable insights
- Execute day-to-day planning and reporting
- Leverage AI tools for dashboards and analyses