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formaaiinc

3 days ago

Technical Project Manager, Customer Operations

Onsite · Toronto, Canada Toronto, Canada

sql customer operations

greenhouse

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AI TL;DR

You will manage customer projects from planning to delivery in Toronto. This role involves collaborating with clients and internal teams to ensure successful implementations.

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  1. What would you ship in the first month as Technical Project Manager, Customer Operations at formaaiinc?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage customer projects from planning to delivery in Toronto. This role involves collaborating with clients and internal teams to ensure successful implementations.

Details

  • Toronto, Canada, work from office
  • $120K - $150K CAD
  • 5+ years of relevant experience
  • Skills: SQL, project management, stakeholder management

The work

  • Manage customer projects end-to-end, ensuring timely delivery
  • Build and maintain relationships with customer stakeholders
  • Facilitate discovery sessions to gather business requirements
  • Coordinate cross-functional delivery efforts with internal teams