Customer Success Partner

Remote Remote · Philippines

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ashby

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Job description

You will support a Customer Success Rep by managing a large book of accounts and ensuring operational efficiency. This role is fully remote and focuses on monitoring account health and maintaining accurate reporting.

Details

100% Remote, Philippines-based
Full-Time Independent Contractor
U.S. Business Hours
Experience in account management or customer success preferred

The work

Monitor the health of 120+ staffer accounts and identify potential risks
Own recurring account reporting and maintain accurate data
Handle operational tasks to ensure smooth account execution
Support onboarding and track early-tenure for new staffers