Customer Success Business Partner

Onsite Manila, Philippines

swift customer success

greenhouse

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Job description

You will manage enterprise customer relationships to maximize their ROI on Anaplan's platform. This role involves strategic advising and driving measurable business outcomes through customer success initiatives.

Details

Manila, Philippines, work from office
7+ years of experience in customer-facing roles
Skills in Financial Planning & Analysis or Supply Chain Planning

The work

Manage a portfolio of enterprise customers focusing on onboarding, implementation, and renewals
Nurture relationships with C-suite executives and lead Executive Business Reviews
Drive measurable ROI and monitor platform usage to ensure customer health
Identify and drive platform expansion opportunities across key business functions