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formaaiinc

May 04

Manager, Customer Operations

Onsite · Toronto, Canada Toronto, Canada

pythonsql customer operations

greenhouse

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AI TL;DR

You will manage customer relationships and optimize sales performance processes in Toronto. This role requires strong analytical skills and experience with data management.

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Job description

You will manage customer relationships and optimize sales performance processes in Toronto. This role requires strong analytical skills and experience with data management.

Details

  • Toronto, Canada, work from office
  • Salary range: $115K - $140K CAD
  • 4+ years of relevant working experience
  • Skills: SQL, Python, Excel

The work

  • Build strong relationships with senior client stakeholders
  • Translate data inputs into system logic and commission architecture
  • Manage customer expectations regarding deliverables and timelines
  • Identify areas of improvement in Sales Performance Management processes