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ada18

7 days ago

Account Manager, Ada Accelerate

Remote Remote · Remote - Canada

go revenue

greenhouse

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Job description

You will manage a portfolio of customers to ensure their satisfaction and retention. This role involves tracking account health and identifying growth opportunities.

Details

  • Remote - Canada
  • $130,000 - $170,000 OTE
  • 1+ years in a customer-facing or commercial role
  • Experience with Salesforce, Google Workspace, or MS Office

The work

  • Own renewals and retention for a portfolio of around 60 customers
  • Track account health and spot at-risk accounts early
  • Run regular check-ins and business reviews with customers
  • Identify and pursue expansion opportunities within your book