Save application

aclu

Sep 11

Deputy Director, Support Transition

Hybrid · New York, New York, United States New York, New York, United States

development

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: greenhouse Verified source

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

You will lead the transition to a new support model in the ACLU's Development Department in New York. This role involves assessing current operations and guiding teams through organizational changes.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Deputy Director, Support Transition at aclu?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

  • No similar roles on the board yet.

Job description

You will lead the transition to a new support model in the ACLU's Development Department in New York. This role involves assessing current operations and guiding teams through organizational changes.

Details

  • New York, in-office 2 days per week
  • $196,369 annual salary
  • Experience managing a BBCRM support team

The work

  • Conduct discovery of support teams to assess current operations
  • Update service level agreements and perform gap analysis
  • Prepare teams for transition through training and resource planning
  • Oversee SKT and BIA teams, ensuring efficiency and collaboration