Program Manager

Remote Remote · Boston or Remote

program management

greenhouse

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Job description

You will manage strategic customer accounts to ensure a seamless experience with the AcuityMD platform. This role involves overseeing implementation journeys and collaborating with various teams to support customer success.

Details

Boston or Remote
$170,000-$240,000
10+ years customer-facing experience
5+ years leading large scale customer implementation programs

The work

Oversee strategic customers throughout their implementation journeys
Partner with account executives to scope and sell services for implementation
Project manage the implementation programs for our largest customers
Serve as an escalation point for customer issues and feedback