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Datadog

9 days ago

Commercial Customer Success Manager (Key Accounts) - Denver or San Francisco

Hybrid · Denver, Colorado, USA Denver, Colorado, USA

commercial customer success

greenhouse

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AI TL;DR

You will manage customer relationships and drive product growth in Denver or San Francisco. This role focuses on onboarding, upselling, and ensuring customer satisfaction.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Commercial Customer Success Manager (Key Accounts) - Denver or San Francisco at Datadog?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage customer relationships and drive product growth in Denver or San Francisco. This role focuses on onboarding, upselling, and ensuring customer satisfaction.

Details

  • Denver, Colorado, USA, work from office
  • $89,000—$118,000 USD
  • 5-7 years of experience in a customer account facing role

The work

  • Partner with the sales team for onboarding
  • Build relationships with customers to create trust
  • Carry out the full-sales cycle for growth opportunities
  • Advise customers on leveraging the Datadog solution