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Datadog

9 days ago

Commercial Customer Success Manager (Key Accounts)

Hybrid · Boston, Massachusetts, USA Boston, Massachusetts, USA

commercial customer success

greenhouse

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AI TL;DR

You will manage customer relationships and drive product growth at Datadog in Boston. This role focuses on onboarding, upselling, and ensuring customer satisfaction.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Commercial Customer Success Manager (Key Accounts) at Datadog?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage customer relationships and drive product growth at Datadog in Boston. This role focuses on onboarding, upselling, and ensuring customer satisfaction.

Details

  • Boston, Massachusetts, USA, work from office
  • $89,000—$118,000 USD salary
  • 5-7 years of experience in a customer account facing role

The work

  • Partner with the sales team for onboarding
  • Build relationships with customers to create trust
  • Carry out the full-sales cycle for growth opportunities
  • Advise customers on leveraging the Datadog solution