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DocuWare

9 days ago

Working Student Customer Success (m/w/d)

Hybrid · Germering / Germany

arbeitnow

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Source: arbeitnow

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AI TL;DR

Join DocuWare's Customer Success team as a working student in Germering. You'll assist with CRM updates and customer outreach to enhance user satisfaction.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Working Student Customer Success (m/w/d) at DocuWare?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

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Job description

Join DocuWare's Customer Success team as a working student in Germering. You'll assist with CRM updates and customer outreach to enhance user satisfaction.

Details

  • Germering, Germany, in-office work required 1-2 times a week
  • Student position, majoring in business administration, communications, marketing, or management
  • Fluent in German and English

The work

  • Update and maintain the CRM system for accurate customer data
  • Support cancellation outreach to gather customer feedback
  • Perform customer outreach under the direction of the Team Lead