Save application

asgjobs

9 days ago

Actabl Enterprise Customer Success Manager

Onsite · United States United States

opco

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: greenhouse Verified source

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

You will manage customer relationships and ensure their success with Actabl's products. This role involves strategic guidance and collaboration across teams to enhance customer engagement and retention.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Actabl Enterprise Customer Success Manager at asgjobs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

  • No similar roles on the board yet.

Job description

You will manage customer relationships and ensure their success with Actabl's products. This role involves strategic guidance and collaboration across teams to enhance customer engagement and retention.

Details

  • Denver preferred, hybrid work environment
  • $95,000-$110,000 annual salary with an 8% bonus
  • 5+ years of customer-facing experience in Customer Success or Account Management
  • Experience with tools like ChurnZero

The work

  • Serve as the primary contact for a portfolio of customers
  • Develop and execute joint success plans with customers
  • Drive customer engagement and reduce churn
  • Monitor customer health scores and analyze data for insights