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Poka Labs

9 days ago

Founding Deployment Strategist

Onsite · San Francisco, CA, US United States

$140,000–$200,000 / year operationsfull-times24

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AI TL;DR

You will help industrial manufacturers integrate AI solutions into their workflows in San Francisco. This role involves customer relationship management and technical support to ensure successful product adoption.

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  1. What would you ship in the first month as Founding Deployment Strategist at Poka Labs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will help industrial manufacturers integrate AI solutions into their workflows in San Francisco. This role involves customer relationship management and technical support to ensure successful product adoption.

Details

  • San Francisco, in-office 5 days a week
  • $140,000–$200,000 USD per year
  • 3-8 years in a technical customer-facing role
  • Willingness to travel up to 25% of the time

The work

  • Understand customer workflows and configure the product accordingly
  • Perform basic data cleaning and organization for customer setup
  • Regularly meet with customers to assess product performance
  • Monitor logs to identify and resolve issues proactively