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aiven36

10 days ago

Account Executive (Existing Accounts)

Onsite · United Kingdom United Kingdom

kafka gtm

greenhouse

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AI TL;DR

You will manage existing customer relationships in the UK and Ireland, focusing on retention and growth. Your role involves strategic planning and outreach to ensure customer success and expand account usage.

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  1. What would you ship in the first month as Account Executive (Existing Accounts) at aiven36?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage existing customer relationships in the UK and Ireland, focusing on retention and growth. Your role involves strategic planning and outreach to ensure customer success and expand account usage.

Details

  • Location: London, UK, hybrid working
  • 5+ years of experience in enterprise B2B software
  • Skills: experience with Kafka

The work

  • Grow existing accounts and build account plans with clear goals
  • Identify and act on churn risks using data signals
  • Manage renewals and negotiate contracts proactively
  • Open new logo opportunities through outreach