Customer Service Representative (Remote)

Remote Remote · Puerto Rico (Remote)

phoenix customer success

greenhouse

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Job description

You will provide customer support and resolve issues for clients in a remote role based in Puerto Rico. This position requires strong communication skills and the ability to manage multiple priorities.

Details

Remote, must be located in Puerto Rico
$12.00 per hour
1-3 years of customer support or call center experience
Typing speed of at least 55 wpm

The work

Respond to customer support tickets and resolve issues
Manage high-volume phone calls for existing and new orders
Document issues in Confluence
Visit court dockets for information on case filing