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abclegalservices

2 days ago

Customer Service Representative (Remote)

Remote · North Dakota, Kansas, Indiana, Kentucky, North Carolina, South Carolina, Virginia (Remote) North Dakota, Kansas, Indiana, Kentucky, North Carolina, South Carolina, Virginia (Remote)

phoenix customer success

greenhouse

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AI TL;DR

You will provide customer support and resolve issues for clients in a remote setting. This role requires strong communication skills and the ability to manage multiple priorities.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Service Representative (Remote) at abclegalservices?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will provide customer support and resolve issues for clients in a remote setting. This role requires strong communication skills and the ability to manage multiple priorities.

Details

  • Remote, must be located in North Dakota, Kansas, Indiana, Kentucky, North Carolina, South Carolina, or Virginia
  • $15.00/hr
  • 1-3 years of customer support or call center experience

The work

  • Respond to customer support tickets and resolve issues
  • Manage high-volume phone calls for existing and new orders
  • Document issues in Confluence
  • Visit court dockets for information on case filing