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abclegalservices

11 days ago

Customer Service Representative (Remote)

Remote Remote · North Dakota, Kansas, Indiana, Kentucky, North Carolina, South Carolina, Virginia (Remote)

phoenix customer success

greenhouse

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Job description

You will provide customer support and resolve issues for clients in a remote setting. This role requires strong communication skills and the ability to manage multiple tasks efficiently.

Details

  • Remote, must be located in North Dakota, Kansas, Indiana, Kentucky, North Carolina, South Carolina, or Virginia
  • $15.00/hr
  • 1-3 years of customer support or call center experience

The work

  • Respond to customer support tickets and resolve issues related to existing orders
  • Manage high-volume phone calls to assist customers with orders
  • Document issues in Confluence
  • Respond to emails and address customer inquiries