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Amazon.com Services LLC

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12 days ago

Software Development Engineer, Amazon Customer Service

Onsite · US, WA, Seattle United States

software development

amazon

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Source: amazon

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AI TL;DR

Join the AE-Tech team to develop software solutions that enhance customer service at Amazon. You'll work on AI-powered tools that improve the experience for both associates and customers.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Software Development Engineer, Amazon Customer Service at Amazon.com Services LLC?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join the AE-Tech team to develop software solutions that enhance customer service at Amazon. You'll work on AI-powered tools that improve the experience for both associates and customers.

Details

  • Seattle, WA, on-site
  • Salary not specified
  • Experience in software development required

The work

  • Take ownership of software design and development
  • Collaborate with leaders to identify customer needs and propose solutions
  • Build features and services to empower Customer Service Associates
  • Develop end-to-end solutions to support Customer Service associates