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abnormalsecurity

Aug 31

Director, Renewals

Remote Remote · Remote - USA

csm & renewals

greenhouse

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Job description

You will lead the renewals strategy and team for Abnormal AI's global operations. This role focuses on revenue retention and cross-product expansion within a B2B SaaS environment.

Details

  • Remote - USA
  • $210,800—$248,000 USD
  • 10+ years of experience in renewals or account management in B2B SaaS
  • 4+ years managing direct reports

The work

  • Define and own the renewals strategy and operating model
  • Lead and develop a team of Renewal Managers/Specialists
  • Manage the full renewal lifecycle and collaborate with cross-functional teams
  • Drive a data-driven renewal process and report on renewal metrics