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66degrees

28 days ago

IT Service Desk Intern

Onsite Bangalore

information technology

greenhouse

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Job description

You will provide first-level technical support for IT-related issues at 66degrees in Bangalore. This role involves troubleshooting and managing IT assets to ensure a smooth user experience.

Details

  • Bangalore, work from office
  • Fresher with prior internship experience
  • Bachelor's degree in Information Technology, Computer Science, or related discipline
  • Good understanding of Windows and macOS

The work

  • Provide first-level technical support to end users
  • Log, categorize, prioritize, and track support tickets
  • Troubleshoot hardware, software, and network issues
  • Assist users with password resets and software installations