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twilio

10 hours ago

Compliance Operations Specialist 1

Remote Remote · Remote - Colombia

services

greenhouse

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Job description

You will monitor Twilio's products to ensure compliance and prevent fraud. This remote role requires investigative skills and a detail-oriented approach.

Details

  • Remote - Colombia
  • 1-2 years experience in fraud, abuse, or compliance in ecommerce, FinTech, or telecommunications
  • Willingness to work a non-traditional schedule, including weekends and holidays

The work

  • Investigate cases and analyze bad actor behavior
  • Identify and take action against non-compliant activity
  • Use data to identify trends and recommend preventative solutions
  • Provide customer support via email to enhance their experience