AI Trainer

Onsite Toronto, Ontario, Canada

customer acceleration-731

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

Join Okta as an AI Trainer to enhance customer support experiences through AI. You'll analyze data and optimize AI interactions to improve customer satisfaction.

Details

Toronto, Ontario, Canada, work from office
$124,000—$186,000 CAD annual salary
Experience in AI training, prompt engineering, or conversational design

The work

Own the AI agent's conversational quality and tone
Develop and deploy prompt engineering techniques and training materials
Monitor and analyze AI agent performance metrics
Collaborate with teams to translate customer insights into AI training plans