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MongoDB

5 days ago

Associate Technical Services Engineer II

Hybrid · Austin Austin

pythonjavascriptnodeawsjavarubyazure technical support amer

greenhouse

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AI TL;DR

You will provide technical support to customers using MongoDB, solving complex issues and advising on best practices. This role is based in Austin and requires strong problem-solving skills and technical expertise.

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  4. What would you measure in the first two weeks?
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Job description

You will provide technical support to customers using MongoDB, solving complex issues and advising on best practices. This role is based in Austin and requires strong problem-solving skills and technical expertise.

Details

  • Austin, work from office
  • $76,000—$149,000 USD
  • Experience in systems administration, distributed systems, or database architecture
  • Skills in Python, Java, JavaScript, Go, Ruby, AWS, Azure

The work

  • Resolve complex customer challenges related to MongoDB
  • Advocate for customer needs with product management and development teams
  • Contribute to internal projects, including support tools development
  • Provide expertise on best practices for running MongoDB at scale