Associate Technical Services Engineer II

Onsite Austin

pythonjavascriptnodeawsgojavarubyazure technical support amer

greenhouse

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Job description

You will provide technical support to customers using MongoDB, solving complex issues and advising on best practices. This role is based in Austin and requires strong problem-solving skills and technical expertise.

Details

Austin, work from office
$76,000—$149,000 USD
Experience in systems administration, distributed systems, or database architecture
Skills in Python, Java, JavaScript, Go, Ruby, AWS, Azure

The work

Resolve complex customer challenges related to MongoDB
Advocate for customer needs with product management and development teams
Contribute to internal projects, including support tools development
Provide expertise on best practices for running MongoDB at scale