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chime

4 days ago

Director, Lifecycle Marketing Operations

Onsite San Francisco, CA, USA

go growth marketing

greenhouse

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Job description

You will lead the Lifecycle Marketing Operations team to enhance campaign execution and automation. This role involves setting operational strategies and ensuring high-quality messaging for our members.

Details

  • San Francisco, CA, USA, work from office
  • $199,000—$275,000 USD
  • 8+ years in marketing or CRM operations, including 3+ years leading teams
  • Experience with engagement and CRM platforms (Braze or similar)

The work

  • Own the Messaging Operations engine and set its operational strategy
  • Drive the automation and AI-agent roadmap
  • Build and lead a growing, increasingly technical team
  • Own governance for everything that ships, ensuring compliance and quality