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Block

22 days ago

Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)

Remote · Bay Area, CA, United States of America Bay Area, CA, United States of America

pythonpytorch 10109 risk - risk ml & ds

greenhouse

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Join a team focused on building proactive intelligence systems that understand customer needs. You'll conduct research and develop methods that enhance decision-making and customer interactions.

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  1. What would you ship in the first month as Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op) at Block?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

Join a team focused on building proactive intelligence systems that understand customer needs. You'll conduct research and develop methods that enhance decision-making and customer interactions.

Details

  • Bay Area, CA, United States
  • Fall/Winter 2026 co-op, 8 months
  • Graduate student (MS or PhD, returning to your program)
  • Fluency in Python and experience with PyTorch

The work

  • Build rich representations of customers from various data sources
  • Develop systems that anticipate customer needs and initiate actions
  • Create agents that reason over customer models and execute tasks
  • Implement methods for continuous learning from real-world outcomes