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abacusinsights

8 days ago

Senior Manager, Client Delivery Operations and Governance

Onsite · United States United States

pmo

greenhouse

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AI TL;DR

You will manage the processes and tools that support client delivery operations at Abacus Insights. This role involves leading a team to ensure consistency and accountability in delivery practices for health plans.

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Solid listing · 60/100 against the market band on this page.

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  3. How do you explain a production incident to this team?
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Job description

You will manage the processes and tools that support client delivery operations at Abacus Insights. This role involves leading a team to ensure consistency and accountability in delivery practices for health plans.

Details

  • United States, not remote
  • 8+ years of experience in delivery operations or process governance
  • Strong knowledge of Jira and Smartsheet

The work

  • Own and improve the delivery operating model and stage gates
  • Lead delivery resourcing and capacity management
  • Maintain knowledge management for delivery documentation and training
  • Ensure compliance with delivery standards and report on operational risks