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Projektron GmbH

6 hours ago

Werkstudentenstelle - Technische Kundenbetreuung / IT Support

Remote · Berlin Berlin

it

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AI TL;DR

Join the IT Support team at Projektron GmbH in Berlin, working 16 to 20 hours per week. You'll assist with technical inquiries and support for our project management software.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Werkstudentenstelle - Technische Kundenbetreuung / IT Support at Projektron GmbH?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join the IT Support team at Projektron GmbH in Berlin, working 16 to 20 hours per week. You'll assist with technical inquiries and support for our project management software.

Details

  • Berlin, remote work available
  • 16 to 20 hours per week
  • Minimum three-month onboarding

The work

  • Classify and assess customer tickets for feasibility
  • Act as a liaison between customers, consultants, and development
  • Provide 2nd level support to key users
  • Conduct remote installations and manage automated hosting instances