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appdirect

10 days ago

Marketplace Manager

Onsite · El Salvador El Salvador

customer experience & operations

greenhouse

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AI TL;DR

You will manage marketplace operations and support customer engagement in El Salvador. This role involves onboarding partners and guiding customers through platform features.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Marketplace Manager at appdirect?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage marketplace operations and support customer engagement in El Salvador. This role involves onboarding partners and guiding customers through platform features.

Details

  • El Salvador, work from office
  • 3+ years of experience in SaaS or marketplace operations

The work

  • Guide customers in adopting platform capabilities
  • Serve as the primary operational contact for assigned accounts
  • Manage end-to-end ISV and product onboarding
  • Lead strategic touchpoints with Enterprise accounts