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SIERA

1 day ago

IT-Service-Desk-Mitarbeiter (m/w/d)

Onsite · Nuremberg Nuremberg

it

arbeitnow

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AI TL;DR

You will support employees with IT issues both on-site and remotely in Nuremberg. Your role involves ensuring reliable IT operations and resolving technical inquiries efficiently.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as IT-Service-Desk-Mitarbeiter (m/w/d) at SIERA?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will support employees with IT issues both on-site and remotely in Nuremberg. Your role involves ensuring reliable IT operations and resolving technical inquiries efficiently.

Details

  • Nuremberg, work from office
  • Experience in IT support or IT service desk required
  • Very good German and English skills

The work

  • Handle IT inquiries and issues on-site and remotely
  • Set up and maintain workstations, devices, applications, and access
  • Document and track requests in the ticketing system
  • Analyze technical problems and coordinate complex cases with IT teams