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Kahoot

2 days ago

Senior Customer Success Manager (German-speaking)

Remote · Berlin, Germany Berlin, Germany

salesinformation technology and servicessales/customer success

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AI TL;DR

Join Kahoot as a Senior Customer Success Manager to help enterprise customers succeed with our products. This role involves building relationships and driving customer growth while working remotely in Germany or from select locations in Europe.

AI match

Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Senior Customer Success Manager (German-speaking) at Kahoot?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join Kahoot as a Senior Customer Success Manager to help enterprise customers succeed with our products. This role involves building relationships and driving customer growth while working remotely in Germany or from select locations in Europe.

Details

  • Remote in Germany or based in Copenhagen, Denmark; Oslo, Norway
  • 3–5 years of relevant experience
  • Fluency in German and English, written and spoken

The work

  • Own a portfolio of mid-sized to large enterprise customers
  • Manage the full customer lifecycle from onboarding to renewals
  • Build success plans with customer-agreed metrics and ROI
  • Monitor customer health and lead retention plans