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Voize

2 days ago

Technical Account Manager - Hospital (m/f/d)

Remote · Berlin Berlin

customer support

arbeitnow

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AI TL;DR

You will manage technical relationships with hospital customers, ensuring smooth integration and support. Your role involves understanding their systems and facilitating effective communication across various stakeholders.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Technical Account Manager - Hospital (m/f/d) at Voize?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage technical relationships with hospital customers, ensuring smooth integration and support. Your role involves understanding their systems and facilitating effective communication across various stakeholders.

Details

  • Remote work available
  • Several years of experience in technical account management or related fields
  • Professional German and comfortable English
  • Based in Germany

The work

  • Own the technical relationship with a portfolio of hospitals
  • Maintain a technical account plan covering integrations and security requirements
  • Lead release pre-briefings and technical reviews
  • Identify recurring themes and provide actionable feedback for Product and Engineering