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Voize

2 days ago

Technical Account Manager - Senior Care (m/f/d)

Hybrid · Berlin Berlin

customer support

arbeitnow

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AI TL;DR

You will manage technical relationships with major care groups in Berlin. Your role involves ensuring smooth operations and supporting clients through various stages of their engagement with voize.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Technical Account Manager - Senior Care (m/f/d) at Voize?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage technical relationships with major care groups in Berlin. Your role involves ensuring smooth operations and supporting clients through various stages of their engagement with voize.

Details

  • Berlin, work from office
  • Several years of experience in technical account management or related fields
  • Professional German and comfortable English

The work

  • Own the technical relationship with 12 to 15 care groups
  • Maintain a technical account plan for each customer
  • Lead release pre-briefings and technical reviews
  • Identify recurring themes and provide actionable feedback