Coursera
3 days ago
Customer Success Manager (German-speaking)
Remote · Ireland Ireland
customer support
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AI TL;DR
You will support customers in their journey with Coursera while working remotely from Ireland. This role requires mid-level experience in customer support and fluency in German.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Customer Success Manager (German-speaking) at Coursera?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will support customers in their journey with Coursera while working remotely from Ireland. This role requires mid-level experience in customer support and fluency in German.
Details
- Remote work from Ireland
- Mid-level experience required
The work
- Provide customer support
- Assist customers with their inquiries