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VoiceOS

2 days ago

Customer Support & Discord Community Associate

Remote Remote

$3,000 / year supportcontractp25

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AI TL;DR

Join VoiceOS as a Customer Support & Discord Community Associate, providing support and managing community interactions. This remote part-time role requires 20 hours of work per week.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Support & Discord Community Associate at VoiceOS?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join VoiceOS as a Customer Support & Discord Community Associate, providing support and managing community interactions. This remote part-time role requires 20 hours of work per week.

Details

  • Remote work
  • USD $3,000/month for 20 hours/week
  • Customer support and Discord management experience required
  • Native-level or highly proficient spoken and written English

The work

  • Respond to support tickets and Discord questions
  • Manage Discord community and moderation
  • Conduct user-feedback calls and document insights
  • Keep support tickets current and identify recurring issues